Adult care and support

Case studies

The Joint Improvement Partnership (JIP) in the North West working closely with Department of Health's (DH) Care Services Efficiency Delivery (CSED) programme established a project to identify the key drivers that support successful integrated working at the interface of health and social care and the delivery of sustainable cash-releasing efficiency savings.

Cordis Bright supported the NWJIP on whole system data modelling, redesigning care pathways and efficiency. Our work involved:

• Identifying best practice in relation to the collation and analysis of pathway data across the local economy.
• Facilitating service improvement and delivering efficiency gains across agency boundaries.
• Making recommendations about how practice can be developed and implemented more widely.

Our report identified three key areas of cash-releasing savings: reductions in input costs, reductions in input prices, and cost avoidance.

2. Outcomes and financial impact evaluations
Client: Partnerships for Older People Projects (POPP)

The Department of Health's Social Care, Local Government and Care Partnerships' Directorate is leading the Partnerships for Older People Projects (POPP) programme. The aim of this programme is to deliver and evaluate, through multiple Local Authority-led pilots, locally innovative approaches. These are aimed at creating a sustainable shift in resources and culture away from institutional and hospital-based crisis care for older people towards earlier, targeted interventions within their own homes and communities. The department funded the pilot evaluations.

These evaluations took place over a period of two to three years and examined process, impact and outcomes. Cordis Bright:

• Developed local evaluation frameworks using logical framework/robust outcomes approach for satisfaction, quality of life and wellbeing measures
• Conducted focus groups, mystery shopping exercises, community surveys, postal surveys and interviews
• Analysed quantitative and qualitative data
• Conducted robust economic evaluation of pilot interventions and facilitated decision-making as to the financial sustainability of the innovative new approaches

3. Electronic monitoring of Homecare
Client: Department of Health

Electronic monitoring of homecare enables local authorities and care services providers to check that the care delivered is the same as that commissioned and paid for. We were commissioned by the Department of Health's Care Services Efficiency Delivery programme to support the roll-out of electronic monitoring across England.

On behalf of the Care Services Efficiency Delivery programme within the Department of Health, Cordis Bright organised, designed and facilitated action learning workshops across England on the benefits and logistics of electronic monitoring of homecare. It was focused on the practical ways of achieving efficiencies and improvements in quality in relation to commissioning, care planning, invoicing, payroll, charging, service delivery and health and safety. Workshops were aimed at social care commissioners, social care providers and social care provider representative organisations. In addition, we provided one-to-one support to individual local authorities on implementation and securing the benefits of electronic monitoring.