Julian works mainly with not-for-profit social care providers, with over 25 years’ experience of managing social care services and consultancy. He has an MBA from the Open University.
“I am passionate about helping organisations win, develop and manage high quality social care services and effective communication with staff and people who use services and the effective use of data to support business decision.”
Julian is skilled in helping organisations to identify and develop good practice and demonstrate this in order to win new business. This includes:
- Organisational reviews and business development for organisations, including older people’s support services for North Hertfordshire Homes, due diligence reviews of social care service acquisitions for Heart of England Housing and Care and One Group and market appraisal to identify potential new markets for a wide range of clients including Gwalia Group in South Wales, Heritage Care and Turning Point.
- Financial planning and modelling, including the identification of potential financial efficiencies and the development of pricing models. This includes the development of a service pricing model for Avenues Group to support the costing of new services. It also involves providing advice on new business opportunities, often as part of wider tender support.
- The review of social care services, including investigations into complaints and incidents. For instance, a review of home care contacting and monitoring arrangements in response to a Local Authority Ombudsman report; and investigations into concerns about individual social care services, including interviewing of front-line staff. Julian has also conducted reviews of management structures and evaluations of services against new CQC standards.
- Policy Development including the review and development of organisational policy and procedures for, Real Life Options, Places for People and Community Integrated Care, with a focus on the development of practical documents that support decision-making by front line staff. Julian also wrote the Learning Disability Campus Closure Workbook for the Department of Health’s Valuing People Team and is working on guidance on Provider Failure for the Department.
- Tender Support, including the provision of an editorial review role and the writing of tenders on behalf of organisations. Examples of this include a supporting the development of a significant PFI tender for extra care sheltered housing services; the writing of proposals for a large transfer of local authority care homes; tenders for the development of dementia care homes and for specialist employment support. Julian has provided editorial support for tenders. For all tenders the emphasis is on producing innovative tenders that meet the requirements of commissioners in ways that stand out from other providers.
Julian has been researching and presenting subjects for the Cordis Bright Social Care Briefing for 15 years, covering a wide range of topics but usually focusing on analysis of data that helps providers to understand their markets.
Julian is based in London and Manchester.