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Evaluation and learning

Public services are under growing pressure to prove their impact, improve outcomes and do more with less. Good evaluation helps you meet that challenge by sharpening decisions, strengthening services, and building the evidence funders and commissioners expect.

Whether you're testing a new model, scaling an established programme, meeting funder requirements or delivering system-wide reform, we tailor our approach to your context, priorities and stage of development to answer questions that matter:

  • Are your services and programmes achieving their intended outcomes?
  • What is working well, for whom, and under what circumstances?
  • Where and how can improvements be made?

Methodological rigour in real-world settings

We combine methodological rigour with a practical understanding of how public services actually operate. That means evaluations designed to work for you, whatever your starting point.

We have led evaluations for central government departments, What Works Centres, NHS organisations, local authorities, funders, and VCSE and independent sector organisations. Informed by HM Treasury's Magenta Book and Green Book, we provide credible, actionable evidence to help you improve services, strengthen commissioning and funding decisions, and demonstrate impact.

Providing the full range of evaluation support

We can support you with:

  • Process and implementation evaluations
  • Impact and outcomes evaluations including theory-based, realist approaches and contribution analysis
  • Randomised controlled trials (RCTs) and quasi-experimental designs (QEDs)
  • Economic assessments including value for money and cost effectiveness analysis
  • Test-and-learn approaches, developmental evaluation and learning partner roles
  • Evaluation capacity building
  • Complex systems evaluations

Shaped by collaboration

We work with clients, practitioners and people with lived experience to make sure findings are meaningful, practical and usable - from co-producing evaluation questions and theories of change, to developing evaluation frameworks, using participatory methods, sense-testing findings and sharing insights in accessible, engaging ways. Equality, diversity and inclusion run through everything we do, from design to delivery to reporting.

Our reports and recommendations are built to inform decisions and drive change that improves outcomes.

Get in touch to discuss how we can support you with evaluation that generates evidence and genuinely helps you improve.